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Participant
December 21, 2023

I want to cancel my premium and get back the cash

  • December 21, 2023
  • 1 reply
  • 91 views
I forgot to cancel the membership please cancel it and give me my money back

1 reply

jane-e
Community Expert
Community Expert
December 21, 2023

@default34395038m1h0k3 

 

We cannot assist with billing on this public forum. Only Adobe Customer Care can do that.

 

If you signed up through Adobe, follow these steps to cancel:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If you signed up through the App Store or Google Play, cancel through them. We can give you links.

 

 

If you signed up for an annual plan, paying monthly, and want to cancel before the year is up, there is a fee for early termination. Details here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

 

 

 

 

If you have further questions, contact Adobe Customer Care. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.


Jane