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Participant
October 4, 2023

Icons snapping back to original location

  • October 4, 2023
  • 3 replies
  • 229 views
I place an Icon and then I can't move it anywhere else or change the size. This is a second bug with Adobe Express and unless this gets fixed I will be cancelling my Adobe Suite membership and use Canva and Apple suite products. Thanks

3 replies

Adobe Employee
October 19, 2023

Hi,

 

This is a known bug, but specific to a very small sets of icons. For now, you'd have to use another similar icon instead.

Sorry for the incovenience.

 

Abhi G 

Participant
October 19, 2023

This is happening for me as well. I'm on my Macbook Pro, Google Chrome, OS Big Sur 11.7.10. I haven't tried it in the app yet to see if it will move in the app. 

Winnie_M
Inspiring
October 5, 2023

Hi there. Thank you for sharing this. It shouldn't happen! We could place, move and change the size of an icon with the desktop application.

Can you specify the device you're using (mobile or desktop), the OS version and the browser? We suggest you close the window and clear the cache and cookies. You can then open a new window in incognito mode or try with a different browser, such as Safari or Microsoft Edge.

If the trouble persists, please send us a walk-through video of your steps showcasing the error. Thanks, ^WM