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Image not loading properly

Forum|Forum|3 years ago
September 6, 2023
1 reply
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I have a project I worked on yesterday and when I go back to edit it now the thumbnail is correct, but the version that loads is a very early, unfinished draft. How can I get the correct version to load?

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Neelamk

Legend

Hi @default32112908qe6xog,

We are sorry for your difficulties. Please let us know the device you are using to access Adobe Express and the browser. Please try other recommended browsers( such as Google Chrome, Microsoft Edge, and Safari). Please share a screenshot of the version you see on Microsoft. Please access the new Adobe Express through https://new.express.adobe.com/.

Please let us know how it goes; we are here to help you.

Thank you,
Neelam

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