Images missing from document

Hi @joanneb89645093,

Welcome to the community! Thank you for reporting this issue. Missing images in an Adobe Express document can happen for a few reasons, such as sync interruptions or corrupted links. Here are some steps you can try:

1. Check Your Internet Connection- Ensure you have a stable connection—Express relies on cloud sync for assets.
   
   
2. Refresh or Reopen the Project- Close the document and reopen it from https://express.adobe.com to see if the images reload.
   
   
3. Clear Cache or Try Another Browser/App- On mobile, update the app to the latest version. On desktop, clear browser cache or try an incognito window.
4. Reinsert Missing Images- If the assets are still available locally or in your library, re-add them manually.

If the issue persists, please share:

1. The device and browser/app version you’re using.
2. Whether the images were uploaded or linked from a library.
3. A screenshot or short video of the problem.

Regards,

Tarun