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Participant
Sep 9, 2023 10:38 PM UTC
Open for Voting

Images on shared webpage missing

#1 Adobe express

#2 Create Webpage

#3 Uploaded video and images

#4 Added text

#5 Pressed share and publish

#6 Copies link, checked it and it is missing images. Not all of them, just some. 

The description is there but the photo.

 

I have repeated the process and ended with the same result. 

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7 replies

Participant
Feb 26, 2024 11:18 AM UTC

Because I have the same issue, the solution is to create a new webpage?

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David__B
Legend
Sep 13, 2023 3:54 PM UTC

@Mellissa321786406efr 

 

Thank you for the update. Please let me know if you encounter further issues.

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Participant
Sep 12, 2023 10:53 PM UTC

Added the images a fifth time and it has published correctly today.

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Participant
Sep 12, 2023 10:41 PM UTC

Yes, you have that correct.

I did as you asked. Created a new page and uploaded three images. two that previously didn't work and one that did. Saved, left, came back and two images weren't there.

 

Link to original page https://new.express.adobe.com/webpage/uaGMQ7kjD4hZ1?fbclid=IwAR2EjA5HHRsSpJE1iIYJdKPVh-ClmHmasUOpv3ZK-uMDaoi9SMoRbnI9I8o 

 

And when I try to upload then to here it just says failed.

It's so weird because they were all taken on my phone for an assignment.

 

 

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David__B
Legend
Sep 12, 2023 5:51 PM UTC

Thanks @Mellissa321786406efr for the additonal info. So just to ensure I understand, you created a webpage project, uploaded images and video into the project then published the project and viewed the published version. The result was some of the images in the pubished version were missing (not all). For the missing images, the caption below the missing image was still there, just not the image itself. Is that an accurate summary?

If that is accurate, would it be possible to test a new webpage project and just add one of the images which disappeared and see if it disappears again in the new project? If so, would it be possible to attach the image here?


 

 

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Participant
Sep 12, 2023 3:30 AM UTC

I did consider that and I can't identify any similarities. 

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David__B
Legend
Sep 11, 2023 5:50 PM UTC

Hi @Mellissa321786406efr 

 

Thanks for posting about the issue. Is there anything in common for the missing images that you can discern? Were these images you uploaded?

 

Thanks,

Dave

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