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abigaillark
Participant
October 7, 2026
Open for Voting

Images won't upload when I click the button to so do

‘Upload image from device” after clicking this, nothing pops up and doesn’t give the option from a file window to even choose what I want to upload

    1 reply

    Rose DV
    Community Manager
    Community Manager
    October 8, 2026

    Hi ​@abigaillark,

    Thanks for the report! To help figure out what’s going on, can you share a few details:

    • What device and OS are you on?

    • Which browser (if using the web version)?

    • Or are you on the mobile app or desktop app?

    • Is this happening in a specific part of Express (editor, home page, etc.) or everywhere you try to upload?

    One thing worth trying in the meantime: if you’re on a browser, check that pop-up blockers or strict privacy settings aren’t preventing the file picker from opening... that’s a common culprit!

    Rose

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