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default36398795lrw17c
Participant
March 29, 2024

imported media glitching

  • March 29, 2024
  • 1 reply
  • 93 views
My imported media is sometimes not loading, won't play sound says theres an error or won't show the video moving. very laggy. super dissapointed
    This topic has been closed for replies.

    1 reply

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    April 5, 2024

    Hi 

    @default36398795lrw17c

    ,

     

    We're sorry to hear about the issue you're seeing. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try in incognito mode. Try clearing the browser's cache and cookies to check if that helps.

     

    Regards,

    Tarun

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