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Participant
Oct 19, 2023 9:20 AM UTC
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impossible de charger depuis l'appareil

Bonjour, je ne peux charger aucun fichier PNG, JPG ... Un texte sur un bandeau rouge signal que le fichier n'est pas compatible ! Impossible de travailler, pourriez-vous réparer la panne. Merci d'avance.
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1 reply

Amitej S
Community Manager
Community Manager
Dec 1, 2023 3:59 PM UTC

Hi @reliable_reporter5C34,

 

Welcome to Adobe Express Community!!

 

Which browser are you working on? Can you share a screen recording of the workflow with the red error banner? 

Meanwhile, try working on different recommended browsers. You may also want to try once after clearing the browser cache/cookie to check if that makes any difference. If possible, share the image files you're trying to upload for us to test.

 

Let us know about your observations!

 

Best,

Amitej

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