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J
jean-benoit30694197htp1
Participant
February 8, 2025

Impossible de supprimer plusieurs fichiers en même temps

  • February 8, 2025
  • 3 replies
  • 296 views

Bonjour à toutes et à tous, 

Quelqu'un sait-il pourquoi il est impossible de supprimer d'un coup plusieurs fichiers dans l'onglet "personnel"? Car dès que je sélectionne un second fichier, la fonction "supprimer" disparait.
Merci

3 replies

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
February 11, 2025

Hi @jean-benoit30694197htp1 

 

I see that you have Récents selected. Deleting multiple files is currently supported from Personnels.

 

 

Hope this helps

Abhi G

 

J
jean-benoit30694197htp1Author
Participant
February 10, 2025

J'ai essayé après nettoyage du cache, en version privée de Chrome, ainsi que sur explorer. Mais cela ne fonctionne pas non plus.

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
February 10, 2025

Hi 

@jean-benoit30694197htp1

,

 

Welcome to the community! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Let us know if that helps.

 

Regards,

Tarun

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