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charliel65738116
Participant
January 12, 2024

Instagram Posts Failing

  • January 12, 2024
  • 1 reply
  • 128 views
Our scheduled Instagram posts for @socialindoor keep failing even though our token has been refreshed several times. We don't know why it won't work... please help.

1 reply

Andy Lambert
Community Manager
Community Manager
January 15, 2024

I'm so sorry for these issues. Would you be able to check that you're following this video to ensure that your account is connected correctly: https://community.adobe.com/t5/adobe-express-discussions/connect-to-scheduler-by-upgrading-your-inst... 

 

In addition, please could you share the URL of this post so we can dig deeper into this? (To do this, you'll just need to open the post in question from the calendar and then share the url with me directly here. 

Thanks!
Andy
Thanks!Andy
briank18628038
Participant
March 9, 2026

Same thing is happening to me for a week now. I’ve tried disconnecting and relinking my accounts. Four fails after that. Here’s the link.  https://new.express.adobe.com/schedule?postId=a0c13223-6579-441e-9e79-7083f964ac8d