Participant

Instagram Posts Failing

Forum|Forum|2 years ago
January 12, 2024
4 replies
157 views

Our scheduled Instagram posts for @socialindoor keep failing even though our token has been refreshed several times. We don't know why it won't work... please help.

This topic has been closed for replies.

Andy Lambert

Community Manager

I'm so sorry for these issues. Would you be able to check that you're following this video to ensure that your account is connected correctly: https://community.adobe.com/t5/adobe-express-discussions/connect-to-scheduler-by-upgrading-your-inst...

In addition, please could you share the URL of this post so we can dig deeper into this? (To do this, you'll just need to open the post in question from the calendar and then share the url with me directly here.

Thanks!
Andy

Thanks!Andy

briank18628038

Participant

Same thing is happening to me for a week now. I’ve tried disconnecting and relinking my accounts. Four fails after that. Here’s the link. https://new.express.adobe.com/schedule?postId=a0c13223-6579-441e-9e79-7083f964ac8d

Tarun Saini

Community Manager

Hi @briank18628038,

Thanks for your patience. We’re sorry for the delay. Are you still experiencing this issue?

Regards,

Tarun

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