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christianp95734937
christianp95734937
Participant
September 28, 2023

Instagram Reel Vorlagen nicht aktiv

  • September 28, 2023
  • 1 reply
  • 710 views
Ich habe gerade versucht, die Instagram-Reel Vorlagen zu testen. Die Vorlagen kann ich nicht auswählen, sie sind leicht ausgegraut und nicht aktiv. Wie kann ich sie aktivieren? Auch das hochladen von Dateien funktioniert nicht. Fehlermeldung.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 17, 2023

Hi there,

 

We're sorry to hear about this. Is it possible for you to share the screen recording of the issue you're seeing? Did you try signing out and signing in again to check if that helps? 

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies. Please check this link for more info on how to clear cache and cookies: https://adobe.ly/46Q7dsi

 

Regards,

Tarun

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