Skip to main content
D
default32675930bmx8it
Participant
May 5, 2024

Instagram won't publish

  • May 5, 2024
  • 3 replies
  • 293 views
I've had problems with Express in the past, but I have been able to "Refresh Instagram Token" and got my posts working again. But this no longer works. Same Express publishing to the same IG account now fails with every scheduled post. I get the Token Refreshed message, but when I try to publish, it fails. (I also restarted the Chrome browser.) Is this a know issue?

    3 replies

    dakota_8250
    dakota_8250
    Participant
    February 24, 2026

    I’m also having the same issue.. everything is connected correctly and formats and sizes are within guidelines.

    T
    Thicia Luiza363237986655
    Participant
    May 6, 2024

    Feeling a little better for not being the only one. It says it's all connected, I also went through all the connections on the Meta business centre and nothing! Keeps showing "failed" to post. I went through all the tutorials and videos too and nothing. Nobody from Adobe Support who can help here? 

      dannodepf
      dannodepf
      Participant
      May 6, 2024

      I'm having the same issue! All help articles online direct to a video showing how to make your Instagram account a business account. Mine has been for years now. I've been combing through Meta's overly complicated settings and have tried to allow permissions to my Instagram anywhere I can think of, and nothing is working. 😞

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices