Installation issues

As stated in the original post, " reading directly from the PACKAGE". Meaning a physical one bought from a store, not downloaded. And it seems that by reading all the other comments on here, I'm not the only one who's had this issue ( which has since been resolved ). The whole point of the post was that when people buy a product whether it's a physical one or downloaded, they shouldn't have to go through all kinds of crap for it to work properly. Or, when hitting a ' need help?' link on the site, they shouldn't get a message saying " Sorry, this page doesn't

exist". Whether it's an actual package or a download is irrelevant. In closing, no more correspondence on this matter is needed.

You didn't answer my question:  was it a new unopened product you purchased in a store, or online?

It's Elements 2024. The point is, I, or anyone else shouldn't have to jump through hoops to get this done. I shouldn't have to look through forums and frequently asked questions. If I spend money on a product, I expect it to work properly!

Photoshop is no longer available on Disc.   Do you mean photoshop elements?   If so: was it a new, unopened, and sealed package?

Find al lthe info you on redemption codes here:

https://helpx.adobe.com/download-install/kb/redemption-code-help.html