Internal server error while creating animated character

Issue while generating preview after audio upload during creation of animated characters. Enhance speech feature also not working.

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Community Manager

Hi @Fahad_Khan. Can you please try these steps to help resolve these problems:

Clear Cache: Try clearing the cache and cookies in your browser, which can sometimes resolve issues related to server communication.
Try a Different Browser: If you're using a browser, switching to another one like Google Chrome or Mozilla Firefox can help determine if the issue is browser-specific.
File Format: Ensure that your audio is in an appropriate format like MP3 or WAV.
File Size: If your audio file is too large or has high complexity, try reducing its size or resolution and attempt the enhancement again.

Let me know if you need further assistance, and I hope this helps improve your experience with Adobe Express! Thanks ^CA

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