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Participant
October 15, 2024

Internal server error while creating animated character

  • October 15, 2024
  • 1 reply
  • 340 views

Issue while generating preview after audio upload during creation of animated characters. Enhance speech feature also not working.

1 reply

chaimaa.7
Community Manager
Community Manager
October 16, 2024

Hi @Fahad_Khan. Can you please try these steps to help resolve  these problems:

 

  • Clear Cache: Try clearing the cache and cookies in your browser, which can sometimes resolve issues related to server communication.
  • Try a Different Browser: If you're using a browser, switching to another one like Google Chrome or Mozilla Firefox can help determine if the issue is browser-specific.
  • File Format: Ensure that your audio is in an appropriate format like MP3 or WAV
  • File Size: If your audio file is too large or has high complexity, try reducing its size or resolution and attempt the enhancement again.

Let me know if you need further assistance, and I hope this helps improve your experience with Adobe Express! Thanks ^CA