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Participant
October 24, 2024

iOS app constantly crashes.

  • October 24, 2024
  • 1 reply
  • 105 views

it has to be at least six months now that I'm not been able to use the app. I will open it. I'll start a project five or 10 minutes and it'll crash. Don't reopen it. It will keep crashing over and over again. Till I forget about it and then weeks later, I try it again. The same thing happens. It is now unusable. This was my favorite application now I can't use it

1 reply

Tarun Saini
Community Manager
Community Manager
October 25, 2024

Hi 

@johntaxin

,

 

We're sorry to hear about this. Could you please let us know the make and model of your device? When exactly does the app crash? Do you get any error messages? Did you try uninstalling the app or restarting the device to check if that helps?

 

Also, please check the list of supported devices here- https://adobe.ly/3AoTG09

 

Regards,

Tarun