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J
Julmgreen
Participant
June 29, 2024

Issue with Downloads

  • June 29, 2024
  • 1 reply
  • 276 views
When I download my project to PDF some of my backgrounds and pictures are missing, but I can clearly see them on the project. what could be doing this? also two of my background images do not show up, but I can see them in my project.

1 reply

Lyn_D
Lyn_D
Inspiring
July 2, 2024

@Julmgreen, Thank you for sharing the lovely screenshot❤️, and I'm sorry you're having trouble. Have you already tried clearing your browser cache/cookies? Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work, too.

 

Please let me know if you still need assistance. If yes, please send me a link to the project via DM so that I can investigate this further.

 

I'm looking forward to hearing from you.

^Lyn

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