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Participant
October 6, 2023

Issue with loading

  • October 6, 2023
  • 1 reply
  • 123 views
Hello, whenever using Express, the auto save is never finished, and then when I need to exit, I get this error message. I am using the desktop browser, what is causing the very slow saving?

1 reply

Tarun Saini
Community Manager
Community Manager
October 9, 2023

Hi there,

 

We're sorry to hear about this. Could you please let us know since when you're experiencing this issue? Which browser are you using? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Did you recently install any plugins to your browser?

 

Try clearing the browser's cache and cookies. For more information on how to clear cache and cookies, check this link:  https://adobe.ly/48ISS2B

 

Let us know if that helps.

 

Regards,

Tarun