Participant

Issue with Syncing Projects from Adobe Express to iPad

Forum|Forum|1 year ago
April 20, 2024
17 replies
3391 views

To whom may concern, I hope this message finds you well. I am writing to address an issue I've encountered regarding syncing my current projects from Adobe Express to my iPad. While I can access my projects seamlessly on both my phone and laptop, I seem to encounter difficulties with my iPad. Since I've updated to the new update I've been having issues. I've attempted various troubleshooting steps, yet the problem persists. As my workflow heavily relies on the synchronization across devices, resolving this matter promptly is essential for the continuity of my projects. Could you please assist me in diagnosing and rectifying this syncing issue on my iPad? Any guidance or support you can provide would be greatly appreciated. Thank you for your attention to this matter. I look forward to your prompt assistance. Warm regards, Maria DiDario maria_didario@yahoo.com

I

Iain321

Participant

Feb 25 and I'm still needing this sync, any realease date Adobe?

Amitej S

Community Manager

Hey @Iain321, Welcome to our Adobe Express Community!

The new version of Adobe Express is now available for iPad users, you may need to update the app on iPad. Also, ensure you're signed in with the same Adobe ID on devices you'd like to sync projects from. You can also refer to this: https://adobe.ly/42Ln64A for more info on the update.

Thanks!

E

e_3499

Participant

Hi, as a workaround until the iPad app is available, is it possible to use Adobe Express in a browser on an iPad? I can't seem to get past an app selection screen in either Chrome (with extension installed) or Safari.

L

Lindsey24978728w5h8

Participating Frequently

do we have an updated ETA?

M

morgan@icc

Participant

@chaimaa.7 if the syncing issue can't be resolved promptly, can Adobe allow browser access to Adobe Express for ipad users? Many of us have followed this issue for months with no solution besides "wait on the new update" and this directly affects our daily workflow.

tenkelly

Participating Frequently

@chaimaa.7 PLEASSEEE pass along that we're all very eager to use the updated iPad version (which will hopefully allow us to sync with adobe cloud documents).

Ten Kelly Designs

D

default4fyd45oz0na2

Participant

October 28th and I'm having the same problem. When will the app update be released?

chaimaa.7

Community Manager

Hi everyone,

The iPad version of Adobe Express does not sync with the updated version for the desktop nor the mobile version. The updated version for iPads/tablets is currently being developed and tested. Until it is released, the only syncing of projects is between a desktop and mobile phone.

However, the good news is that iPads/tablets will be getting the new updated version.

Thanks ^CA

F

frakomedia

Participant

Hello, it´s mid-october 24 and Adobe Express is still not usable on iPad because of the syncingproblem. If you can't solve the problem, then please allow to use the browser on iPad. I would be happy to have access to Express by using the browser.

M

Matthew_Waters9317

Participant

october 2 ans still no progress......when will they update???

tenkelly

Participating Frequently

It's not just you. I chatted with support yesterday and they said "not to worry, they're working on it." Still left hoping it happens by the end of the year.

Ten Kelly Designs

beza1

Participant

Ok, thanks for the info!
Cheers
B

A

Alex Pushkin

Participant

Hello! I was wondering if the issue has been solved yet, as I am still experiencing the problem. Is it just me or everyone?

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