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Nicte Cuevas
Community Expert
Community Expert
September 26, 2023

Issues saving a video template

  • September 26, 2023
  • 1 reply
  • 190 views
I created a short video thats 12 seconds long, it uses some animations and everytime I try to save it as a template I get an error saying "error saving the template". I've tried refreshing and making sure the video is fully uploading and it still gives me an error
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1 reply

Tarun Saini
Community Manager
Community Manager
December 29, 2023

Hi there,

 

Apologies for the delayed response. Is the issue you mentioned persisting? If yes,can you please share the screen recording of the issue? Let me know so I can assist you further.

 

Regards,

Tarun