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Participant
December 15, 2023

Issues with Adobe Express site loading

  • December 15, 2023
  • 1 reply
  • 75 views

Randomly, my Adobe Express will work, and I can use it for a few hours, then it will say "can't reach the page" on the project I was working and when I try to get to the home page. I tried accessing Adobe Express on Chrome too and it says "You're connection is not private." Since, I've tried clearing my cache and browsing history, and now I can get to the home page of Adobe Express, but when I press on a project, it stays on the loading screen. This problem has been occurring for the past 3 days where I can use it and then suddenly cannot. The first day it just wouldn't load the project. On the second day the error page occurred. 

 

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1 reply

Lyn_D
Inspiring
February 22, 2024

Hi @Program34291920qd9b,

 

Thank you for your patience.

I'm currently going through old posts and came across your post.

Could you please confirm if you still require help?

 

In the meantime, please clear your browser cache and cookies and ensure you have installed the latest version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn