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August 28, 2023

Issues with the Adobe Express last two weeks

  • August 28, 2023
  • 0 replies
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Hi Adobe Team, I am a user of the Adobe Express Web App. I have always been using the older version of Adobe Express and not the Beta that was available for the last four weeks. I have seen the following issues: 1. For a full week I was unable to use fonts that I knew were covered in my Adobe plan. An example is the Trilby font family. I could download it to my Creative Cloud and distribute it to my other applications but even after I ticked it in Adobe Express it would not recognise the font family and would refuse to let me download the files I was working on. 2. When I go into files that I used the text arch feature to curve the text I can see that the file has been changed to remove the feature and I cannot see it on my list of text shaping options. This has been adjusted for all my images that user this feature. This alarms me as I have a library of older files that when I open right now get converted and changed (features are removed) without my knowledge. I work for an organisation where consistency of the branding and marketing I make is required so I have a strong preference that this does not happen. Is there any way you can update Adobe to protect older files from being converted or adjusted in this way.
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