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default31739788ifb845
Participant
August 17, 2023

Issues with Video Editing on Adobe Express

  • August 17, 2023
  • 1 reply
  • 136 views
The audio and video skip which never happened on old version when editing plus the website crashes as I'm doing the editing.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
August 28, 2023

Hi @default31739788ifb845,

 

Welcome to the community! We're sorry for your experience with the new Express version. Please let us know when exactly the audio and video options skip. Are you trying to find the audio and video options while editing? Also, for the crashing issue, which browser are you using? Did you try with another browser? 

 

Such problems can also be fixed by clearing the browser's cache and cookies. Please check this article for more info on how to clear cache and cookies: https://support.google.com/accounts/answer/32050

 

Let us know if that helps.

 

Regards,

Tarun

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