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default36943399ng81tm
Participant
April 23, 2024

It is not downloading my file

  • April 23, 2024
  • 1 reply
  • 80 views
I am trying to download my file for awhile and it is saying I will be able to soon but it is not letting me.
This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
April 25, 2024

Hi 

@default36943399ng81tm

,

 

We're sorry to hear about this. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Are you on VPN? Try clearing the browser's cache and cookies to see if that helps.

 

If you recently installed any pop blocker, try disabling it and check if it helps.

 

Regards,

Tarun

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