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Participant
July 9, 2025

Item disappear in Adobe Express

  • July 9, 2025
  • 1 reply
  • 8394 views

I was going through a Coursera course and should try to change colors on a design based on a template. I choosed the Game Night Flyer. As soon as I click the triangle with the dieces in the lower left it loses the photo becomes a square and jumps to the right edge instead. It happens every time. Tried to start a new file, but get the same result.

 

Running Express in Safari 18.5 under Mac OS 15.5

1 reply

chaimaa.7
Community Manager
Community Manager
July 9, 2025

Hi @Håkan24039506beq8, thanks for reaching out and sharing those details. Could you please try clearing your browser’s cache and cookies, or using an incognito/private browser window to see if that resolves the issue? You might also want to test in a different browser like Chrome or Firefox. If the issue continues, could you share a screen recording of the problem as it happens? That would really help us investigate more effectively. Also, since when have you been experiencing this issue? Let us know what you find, we’re here to help!

 

Best,

Chaimaa