Skip to main content
Participant
Sep 28, 2023 3:39 PM UTC
Open for Voting

Keeps Crashing

Adobe express KEEPS crashing please fix! About to find another software to use
This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Nancy OShea
Community Expert
Community Expert
Oct 17, 2023 7:41 PM UTC

On which device / browser?

 

Does your device / browser meet the current system requirements?

https://helpx.adobe.com/express/system-requirements.html

 

What were you doing just before the crash?

 

 

Translate
Nancy O'Shea— Product User & Community Expert
Tarun Saini
Community Manager
Community Manager
Oct 17, 2023 7:33 PM UTC

Hi there,

 

We're sorry to hear about this. Please let us know if you see any error messages while the app crashes. Is it possible for you to share the screenshot of the error message? When exactly does the app crash? 

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun

Translate