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Participant
Nov 15, 2023 6:55 PM UTC
Open for Voting

LCPS getting 404 error page not found when clicking the app icon in LCPSGo that uses Classlink

All day today, 404 Page not found comes up when I use the Adobe Express icon in LCPSGo. Clicking Back to Home does take us right to the Adobe Express home page and from there everything is working normally.
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3 replies

Participant
Feb 8, 2024 5:36 PM UTC

Hi Winnie! Oh no, we have been fine since just a couple of days after my post back in Nov. It was my first time really posting here, so I kind of assumed it was monitored more closely to get help quickly for access errors, etc. Everything has been fine since then as far as I know! 

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Tarun Saini
Community Manager
Community Manager
Feb 13, 2024 6:21 PM UTC

Hi

@Meredith L

,

 

Thanks for your response. We're glad that it worked. Feel free to reach out to us when you see any issues while using the app.

 

Regards,

Tarun

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Winnie_M
Inspiring
Feb 8, 2024 5:24 PM UTC

Hi @Meredith L,

 

Sorry to hear about that and for not getting back to you sooner.

 

Have you seen the 404 error page again after this? Does it only happen when you click on the app icon? We recommend you contact your IT administrator. The access to LCPS may need to be checked.

 

We're here to help if you have any other questions.


Thanks,

Winnie

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