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M Schwartz
Participant
September 7, 2023

Library > Templates

  • September 7, 2023
  • 1 reply
  • 152 views
Unable to add a webpage to Library. Would like to share it with students as a template. Also, about half the time a click on Add Templates, I get a blank pop-up window and when I do see my files it's only a few of them (I'm guessing only the ones I've created since the Express makeover)
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    1 reply

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    September 13, 2023

    Hi there,

     

    We're sorry to hear about this. Please elaborate more on this to assist you further. Are you getting any error messages? Did you try this with another browser to see if that helps? Try signing out and signing in again to check if that makes any difference. 

     

    Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Such problems can also be fixed by clearing the browser's cache and cookies. Please check this link for more information on how to clear cache and cookies: https://support.google.com/accounts/answer/32050

     

    Let us know if that helps.

     

    Regards,

    Tarun

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