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Lightroom Gallery

Forum|Forum|3 years ago
August 28, 2023
1 reply
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I can't access my Lightroom gallery from adobe express. it used to be easy with the old version but the new one is slow and not efficient.

Performance

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Community Manager

Community Manager

Hello @Mike fuentes,

We understand that having the ability to add photos from Lightroom to Adobe Express is important to you, and we apologize for its unavailability at this time. Would you mind upvoting this UserVoice (https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/46742365-import-projects-from-lightroom-lr) and adding your comments there? Doing this will help us prioritize this feature request, and you will keep getting all the related updates.

For performance-related issues, kindly try the following suggestions and let us know if they help:

For Windows:

Clear Caches and Cookies for your web browser (Microsoft Edge / Google Chrome)
Check for Windows Update: https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a.
Try in an Incognito/Private Browser window (Microsoft Edge / Google Chrome)
Check for GPU driver updates: https://helpx.adobe.com/x-productkb/multi/update-graphics-driver.html.

If the problem persists, kindly share more information, like the System Information Report (https://nvidia.custhelp.com/app/answers/detail/a_id/2507/~/how-to-generate-a-microsoft-system-information-report) and a screen recording of the problem (https://www.microsoft.com/en-us/windows/learning-center/how-to-record-screen-windows-11), so we can better assist you.

For macOS:

Clear Cache & Cookies in Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Check for updates for macOS: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Try in a Private browser window: https://support.apple.com/en-in/guide/safari/ibrw1069/mac
Try in a different web browser, like Google Chrome: https://support.google.com/chrome/answer/95346?hl=en

If the problem persists, kindly share more information, like the macOS System Report (https://support.apple.com/guide/mac-help/get-system-information-about-your-mac-syspr35536/mac) and a screen recording of the problem (https://support.apple.com/en-us/HT208721), so we can better assist you.

Looking forward to hearing from you.

Thanks,

Anubhav