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Delia_Brown
Participating Frequently
May 16, 2025

Lines not rendering on download in PDF form

  • May 16, 2025
  • 6 replies
  • 459 views

I had a very large project, map and brochure. 17" x 22" I had to do some corrections on the map, with added roads. It is a rustic, comic type map. The lines I chose would not download in PDF form. I had to change the line choice. Took hours to figure out the problem and very frustrating. Just an FYI.

6 replies

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Delia_BrownAuthor
Participating Frequently
May 19, 2025

My phone keeps correcting .jpg, sorry

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
May 19, 2025

As a workaround, I was suggesting that you use the exported JPG or PNG file and convert it to the PDF format using the Adobe Express Quick action 'Convert to PDF'

 

I tried it with the PNG you provided with the original post (the first post), and it worked fine. 

Let us know how it goes for you. 

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Delia_BrownAuthor
Participating Frequently
May 19, 2025

Upgrade, not upgraded

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Delia_BrownAuthor
Participating Frequently
May 19, 2025

Yes, upgraded and png, no problem. Just the pdf and it took me awhile to figure it out. Just the specific line I chose, was the problem

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Delia_BrownAuthor
Participating Frequently
May 16, 2025

I had to screen shot, because it would not let me upload a pdf. If you look at this file and then the png, you can see the missing streets.

thank you for the compliment, this has been a real labor of love.

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
May 19, 2025

Hi @Delia_Brown, thanks for responding. Can you please confirm if you were able to download/export the project from Adobe Express in JPG or PNG format? 

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Delia_BrownAuthor
Participating Frequently
May 16, 2025

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
May 16, 2025

Hey @Delia_Brown, Welcome to our Adobe Express Community! That is an amazing piece of work!!

 

We understand how much time and effort must have gone into putting this together, and then facing such issues is frustrating. If possible, would you be able to provide us with a sample of the project that wasn't downloaded as a PDF due to a specific design asset (Line choice)? 

Also, if you face such an issue in the future, try downloading the project as a PNG and then using the Adobe Express Quick Action 'Convert to PDF' tool to get its PDF version. This is a workaround. 

 

Hope this helps!

 

Best,

Amitej

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