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Ana R Cortes
Participant
September 7, 2023

Link not populating correctly

  • September 7, 2023
  • 1 reply
  • 218 views
Our monthly newsletter is having some issues with the link not populating correctly. 1. We copied the link of the already published newsletter to share on our social media and did not work as expected. On Facebook, it populated but with the wrong header (see screenshot attached. 2. On Linked in it did not populate at all. I hope the information provided helps to fix this issue. Also, I am providing the link to our newsletter so you can see what the header actually looks like. An important note is that the photo populating as the header on Facebook, was the first picture chosen to be the header, it was later changed for the current photo. https://new.express.adobe.com/webpage/iaeUAP6NWMKbR?fbclid=IwAR1_PINr-p34XypLexicmbO6-a9sYDe3o5NuGBJfX_G2YjPXqiU7MkegNhM

1 reply

Kathie X
Adobe Employee
Kathie X
Adobe Employee
September 13, 2023

Hi! 
1. When did you change the header photo to the new one? We fixed a bug around this last week so if you delete the cover photo, reupload it, and republish - that should update the thumbnail to the new photo. There might be a bit of a lag due to caching so try clearing your cookies if you don't see it update when you post it. 

2. For the Linkedin issue - is that from copy/pasting the link into Linkedin to share? Or is it from trying to share to Linkedin directly from Express Webpage? 

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