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tbuk
Participant
July 28, 2026

Linking to other accounts

  • July 28, 2026
  • 1 reply
  • 9 views

I have been trying to link my Facebook to Adobe express. However whenever I try to this it does not let it connect to the main account and only connects to my page. I have since deactivated the page cleared cookies, opened a new page on internet explorer, gone incognito with VPN however it still does not connect. Please help. I have tried doing it through Instagram also no luck. All other accounts have connected 

    1 reply

    Amitej S
    Community Manager
    Community Manager
    August 12, 2026

    Hi ​@tbuk! Thanks for posting here!

    Connecting social media accounts to Adobe Express Scheduler can sometimes be a little challenging, as each platform has its own requirements and policies that need to be met.

    Here are the steps for connecting a Facebook Page to the Content Scheduler, which may help you get set up: https://helpx.adobe.com/in/express/web/publish-and-share/share-to-social-media/connect-facebook.html

    For Instagram page: https://helpx.adobe.com/in/express/web/publish-and-share/share-to-social-media/connect-instagram-business.html

     

    Also, here are the social platform policy requirements to keep in mind before connecting your social profiles. Please make sure all the prechecks are met before proceeding -

    As per Meta's policy, third-party tools can no longer integrate with or manage Instagram Personal profiles. Automatic publishing is only available for Instagram Business and Creator accounts linked to Facebook Pages. We recommend switching to a Business or Creator account and linking it to a Facebook Page you manage to enable the scheduling of all post types. Review these resources for step-by-step guidance.

     

    Hope this helps!