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D
default317194754sg4sg
Participant
August 17, 2023

Losing new work due to redirect

  • August 17, 2023
  • 1 reply
  • 137 views
When you click on Share, Schedule Post, and then exit the Scheduling dialog box without posting, it redirects you to the "schedule page" and when you go back to your project, it disappears and you lose all of your work.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
August 30, 2023

Hi @default317194754sg4sg,

 

We're sorry to hear about your difficulties & sorry for the delay in response. Are you still experiencing this issue? If yes, please let us know which browser you are using. Is it possible for you to share the screen recording of the issue you're seeing?

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Such problems can also be fixed by clearing the browser's cache and cookies. Please check this link for more information on how to clear cache and cookies: https://support.google.com/accounts/answer/32050

 

Let us know if that helps.

 

Regards,

Tarun

 

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