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Participant
August 24, 2025

lost all my 93 files.

  • August 24, 2025
  • 1 reply
  • 66 views

Suddenly, I could not find the folder that had more than 93 files in Adobe Express. More than a year’s work. Any suggestions or alternatives to the service?..

1 reply

Community Manager
August 25, 2025

Hi @Ibraheem31958926gn7p,

 

We’re very sorry to hear that you lost your files – we understand how distressing this must be after a year’s work.

Here’s what you can try:

  • Check “Deleted Items” or “Recently Deleted” in Adobe Express – sometimes folders are accidentally removed but recoverable.

  • Log in from a different browser or device to see if the folder appears there.

  • Ensure you’re signed in to the correct Adobe ID, as files are tied to your account.

If the folder is still missing, please contact Adobe Support directly to attempt recovery: https://adobe.ly/45FKrnS

We understand the urgency and are here to help guide you through recovery steps.

 


^MM