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Participant
July 26, 2024

Lost Files Adobe Express

  • July 26, 2024
  • 1 reply
  • 243 views

I have been working on building currciulum guides for the upcoming year with adobe Express.  Last week all my files disappeared.  I tried to get help but becuase I am using my school teacher account I have to go through an admin.  However, I have no idea who the administartor for the Adobe programs are andd no one at district office seems to know who the admin is and I have no way to find out.  I am hoping that someone can help me recover my lost files as I am in despearte need to finish this curriculum and it was hours worth of files that was lost. I tried every suggested method in the community chats and still no success.  ADOBE PLease help! 

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1 reply

Participant
August 19, 2024

Eperienced the same - although I am the administrator of our Adobe Express and Team account.  I can't see any of my files under my account.

Lyn_D
Inspiring
August 20, 2024

@Julie388225394d91 & @Mikap, thank you for your patience, and I'm sorry to hear you're having difficulties locating some of your files.

Your Admin is usually the person you report to or IT.

Please head over here and check if you can locate your missing files.

I hope this helps.

^Lyn