Lost items when downloading

Hi @default34096513ug3pcz,

Thank you for your patience.

I just came across your post and wanted to know if you still need help, as it has been a while since this was last reported, and I sadly haven't been able to replicate this issue.

It may help to clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

If the issue persists after, kindly provide us with the asset ID.

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn