Participant

Lowered Qaulity of Photos

Forum|Forum|2 years ago
November 9, 2023
3 replies
122 views

I use Adobe Website to create updates that others can view. I noticed that when I upload certain photos, they look great on my end, but when I preview the page (or publish and view separately) the quality of the image is decreased significatly, to the point that it looks BAD). I assume I am running into a bug or some sort? If not, and this is intentional, it would be valuable to know that Adobe express is not compatable/capable, and would be pretty disappointed with the new adobe and the quality of the service.

Performance

D

default33488249oruxz2Author

Participant

Hi,

Is there something I need to do?

I have gone back to edit it to check, and when previewing, the quality is
still low.

Thanks for getting back to me!

Daniel Sasaki

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Daniel Sasaki
Ministry Partner Development Coordinator - Epic Movement
Local Operations Leader - PDX Metro

A

Abhi.G @ ADBE

Adobe Employee

Hi @default33488249oruxz2,

Could you pelase check now? A fix has been deployed and we have positive confirmation from some users. (I am not sure if the fix requires a re-publish; I'd check without re-publishing first.)

Thanks,

Abhi G

A

Abhi.G @ ADBE

Adobe Employee

Hi @default33488249oruxz2

This is definitely a bug, one that we are working on with high priority. Please see https://community.adobe.com/t5/adobe-express-bugs/low-quality-pictures-online-urgent/idi-p/14195345

Thanks for your patience.

Abhi G