Metricool connection not working

Hey @Michelle266668974nv2, Welcome to our Adobe Express community!  

Thanks for reaching out and sharing the details.

It seems like the connection process is completing on Metricool’s end and is not updating correctly from the Adobe Express side.

Can you retry the process by refreshing the Express page or signing out and back in after seeing the “Authorization successful” message? That often helps the connection sync. If the issue continues, clearing your browser’s cache and cookies or testing in a different browser/incognito window can rule out conflicts with cached data or extensions.

Also, please let us know which browser and version you’re using and whether the same behavior occurs across multiple browsers. Ensure you're on an official browser build and not on any beta version.

If possible, please share a screen recording of the workflow so we can investigate if it doesn't resolve. 

We are here to help!

Best!