Skip to main content
Marcus-SWE
Participant
March 19, 2026

Metricool Integration Broken

  • March 19, 2026
  • 7 replies
  • 135 views

While using the Adobe Express integration within the Metricool planner, the editor has become unresponsive. I am currently "stuck" on a specific template and unable to interact with the left-hand navigation bar.

  • Platform: Web (via Metricool Planner)

  • Browser: Chrome

  • OS: macOS

    7 replies

    Adobe Employee
    March 27, 2026

    the owning team says they have partially fixed the issue, but are working on releasing a few more items related to this. But overall the left nav should be working. Can you try ​@Marcus-SWE ?

    Amitej S
    Community Manager
    Community Manager
    March 27, 2026

    Hi ​@Marcus-SWE, The issue has been fixed, can you please try again and confirm if it works fine for you now?  

    Marcus-SWE
    Participant
    March 31, 2026

    It works now, thank you so much 😁

    Adobe Employee
    March 26, 2026

    thanks for tagging me, let me take a look and see if I can understand what’s going on

    Marcus-SWE
    Participant
    March 26, 2026

    @OscDev tagging you in here for some visibility. As I mentioned above, this integration is currently a total blocker for my workflow.

    Is this something your team is currently looking into?

    SylviaSmeki
    Participant
    March 23, 2026

    Hi, I am also experiencing the exact same problem.

     

    Marcus-SWE
    Participant
    March 19, 2026

     

    Adobe Employee
    March 26, 2026

    this is happening from within the metricool.com web app?

    GasMan
    Known Participant
    March 19, 2026

    OscDev may be able to help you out. 
    You should provide some images/videos to help them out.