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International28442039wajq
Participant
Oct 11, 2023 1:49 PM UTC
Open for Voting

missing and adding spaces

I've noticed that when I write a post in a word document and try to paste into the scheduler, it will suddenly remove spaces in random places, or add some in others. It will also get rid of any paragraph line breaks I have added in.
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3 replies

Imaginerie
Community Expert
ImaginerieCommunity Expert
Community Expert
Oct 21, 2023 11:17 AM UTC

I can confirm that notepad will get rid of all the formating that may cause grief when pasting content. You can see it happen when you try it in this very forum: content pasted from MsWord (or even libre office) is error prone while Notepad never fails.

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Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
Oct 20, 2023 8:42 PM UTC

In my experience, formatted content copied directly from MS Word contains junk code that doesn't play nice on the web.  I usually strip-out formatting first by pasting into a plain text editor like Notepad or NoteTab light. Then copy & paste unformatted text into the web app.

 

Hope that helps.

 

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Nancy O'Shea— Product User & Community Expert
Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
Oct 20, 2023 7:47 PM UTC

Hi there,

 

Could you please share the workflow and screen recording of the issue? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun

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