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Participant
May 16, 2024

Missing files

  • May 16, 2024
  • 返信数 1.
  • 155 ビュー

My projects are all missing - with new update.  Following your prompts to retrieve and migrate over however it's doing nothing.   It is not working and continues to bring me to the new version with the exact same problem/ prompt 

 

HELP.  I have several projects needed 

このトピックへの返信は締め切られました。

返信数 1

David__B
Legend
May 16, 2024

Hi Vita,

Sorry to hear about your difficulties. Is the email you use here in the forums the same as in Adobe Express? Do you see anything different when visiting https://new.express.adobe.com/ and https://express.adobe.com/sp/projects on a computer?

Best,
Dave