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Barbara.N
Participant
Sep 19, 2023 8:49 AM UTC
Open for Voting

Missing Files

My Originals Folder is empty. Where are my files? I converted 2 files some-time ago and want to import my full library but its empty
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1 reply

Lyn_D
Inspiring
Dec 20, 2023 11:41 AM UTC

Hi @Barbara.N,

 

Thank you for your patience, and I'm sorry to hear you're having trouble.

Our engineering team has fixed this bug since this was last reported.

Can you kindly share if this is issue is resolved for you?

 

I'm here to help and looking forward to hearing from you.

 

^Lyn

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