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Participant
November 20, 2023

Missing files in "Your Stuff"

  • November 20, 2023
  • 1 reply
  • 129 views
I worked many hours on a brochure, made a duplicate copy to make sure it didn't get deleted and after the weekend, come back and "My Stuff" folder in Adobe Express is empty. It's very frustrating, and I find that this product has a lot of issues.
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1 reply

Winnie_M
Inspiring
February 15, 2024

Hi @default337372031vqkfa,

 

Sorry to hear you are running into this issue.

 

Can you share a screenshot of your files? 

 

Are you looking for files you created using the previous Adobe Express version? Have you tried accessing your old files by clicking on Access Files? If yes, then your files would be in the folder named [Originals]

 

If they were created in the new version (launched August 2023) but you don't see them now, please DM me your Adobe ID (email that you signed in with). Please include a reference to https://adobe.ly/4bHJyxl in your message.

 

Let me know if you can access the brochure.


Thanks,

Winnie