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1 reply

Amitej S
Community Manager
Community Manager
May 20, 2024

Hi @wondercan

 

Please provide us with the device's make and model details and OS. Also, please ensure the app is updated to the latest version and the device is connected to active and stable internet connectivity.Try switching to a different internet connection and see if that makes any difference.

 

Do let us know about your observations!

 

Thanks,

Amitej

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