Participant

[Mobile Beta] Accelerate creativity items cannot load

Forum|Forum|2 years ago
April 27, 2024
1 reply
94 views

I’m using iPhone 13. No matter which function in Accelerate Creativity that I select, after choosing the photo, it goes into a loading page that loads forever and doesn’t even have any ‘back’ button for selection.

This topic has been closed for replies.

Tarun Saini

Community Manager

Hi

@default37028979f82voi

,

We're sorry to hear about this issue. Are you still experiencing this issue? If so, please try switching the internet connection to see if that helps? Try restarting the device or reinstalling the app if that helps.

Regards,

Tarun

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.