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Participating Frequently
Apr 6, 2024 1:22 AM UTC
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[Mobile Beta] Background remove

Either get rid of it or explain why it’s RANDOMLY greyed out
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2 replies

Adobe Employee
Apr 9, 2024 10:11 PM UTC

Hi @maladette 

 

The most common case when the Remove background button is greyed out is when the image hasn't finished uploading. During that time, there is usually also a yellow uploading icon on the top-left of the image.

 

Agree that this is not self-explanatory, and we are considering improvements to the user experience.

 

Abhi G

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David__B
Legend
Apr 9, 2024 10:00 PM UTC

Hi @maladette 

 

Sorry to hear about your difficulties. I'm not able to recreate this on my iPhone. Does it happen in all projects? Would it be possible to share a screen shot of the issue?

 

Thanks,
Dave

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