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maladette
Participating Frequently
April 6, 2024

[Mobile Beta] Background remove

  • April 6, 2024
  • 2 replies
  • 337 views
Either get rid of it or explain why it’s RANDOMLY greyed out
This topic has been closed for replies.

2 replies

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
April 9, 2024

Hi @maladette 

 

The most common case when the Remove background button is greyed out is when the image hasn't finished uploading. During that time, there is usually also a yellow uploading icon on the top-left of the image.

 

Agree that this is not self-explanatory, and we are considering improvements to the user experience.

 

Abhi G

    David__B
    David__B
    Legend
    April 9, 2024

    Hi @maladette 

     

    Sorry to hear about your difficulties. I'm not able to recreate this on my iPhone. Does it happen in all projects? Would it be possible to share a screen shot of the issue?

     

    Thanks,
    Dave

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