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DinoTones
Participant
March 1, 2024

[Mobile Beta] Brand Colors Not Loading, Can’t add more

  • March 1, 2024
  • 1 reply
  • 111 views
Same as the title. Also, when trying to find a workaround, I opened up my brands, and every color is doubled with a blank color. There are values associated with them but, the color tile itself is blank. I also can’t add “New colors” to my brands either. “Error Occurred” pops up.
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1 reply

David__B
David__B
Legend
March 7, 2024

Hi @DinoTones 

 

Sorry to hear about your difficulties. Would it be possible to share screenshots of the issue? I tested the brands section on my iPhone but couldn't replicate the issue.

A few related questions:
- Does it happen with all brands, including newly created brands?

- What kind of device are you using?

- Does the same issue occur from the brands section on a computer or does it look normal there? https://new.express.adobe.com/your-stuff/brands

Thanks,
Dave

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