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theresek663
theresek663
Participant
March 15, 2024

[Mobile Beta] Connecting accounts for scheduling

  • March 15, 2024
  • 3 replies
  • 327 views
Tried to connect FB. Page doesn’t scroll so you can’t complete tge steps to connect.
    This topic has been closed for replies.

    3 replies

    Andy Lambert
    Community Manager
    Andy LambertCommunity Manager
    Community Manager
    March 18, 2024

    Hi @theresek663  , I'm sorry about this issue you are experiencing. Following the steps in this video should enable you connect your chosen account successfully. ; 

    https://www.loom.com/share/750104936d7641bc8d66c48548d1e379?sid=92d0e3bb-21c4-42cd-bda8-f5d88dbe258c 

     

    Let me know how you get on. 

    Thanks!Andy
      theresek663
      theresek663Author
      Participant
      March 18, 2024
      This is on the mobile beta version that I had issues. Thank you for sending
      the video, I'll see if it works. I was mainly just trying to report the bug
      since it's still in beta.

      *Therese Kay*

      Linked In: https://www.linkedin.com/in/theresekay/

      Website: www.Theresekay.com <>

      Amazon Author Page:
      https://www.amazon.com/stores/Therese-Kay/author/B077CKLD5S
      David__B
      David__B
      Legend
      March 15, 2024

      Hi @theresek663 

       

      I just tested the workflow on my iPhone and it worked okay for me. Would it also be possible to share a screenshot of the part of the process where you're getting stuck and can't scroll?

       

      Thanks,
      Dave

      gallekyle
      Community Manager
      gallekyleCommunity Manager
      Community Manager
      March 15, 2024

      Hi @theresek663 , thank you for reaching out. That's not expected. I'll check with team about this issue. If you haven't already, you may want to try restarting the app to see if that allows you to proceed to the next step. Also, if you can share iOS version and device type (ex. iPhone 14), that may help the team review this further.

        theresek663
        theresek663Author
        Participant
        March 15, 2024
        Ios version 17.3.1

        iPhone SE, model # MMX73LL/A



        Therese Kay
        Linked In: https://www.linkedin.com/in/theresekay/
        Website: www.Theresekay.com
        Amazon Author Page:
        https://www.amazon.com/stores/Therese-Kay/author/B077CKLD5S
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