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2 replies

N
Adobe Employee
Nuuja
Adobe Employee
April 19, 2024

Also, if you could list what device you are using and the OS revision, that would be most helpful

D
default36889904impsvy
Participant
April 22, 2024
The update won’t stop crashing. Things take forever to load and when they do, they freeze and the app resets.
A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
April 22, 2024

Hi @default36889904impsvy 

 

Sorry to hear you are running into this issue. Could you let us kmow which model of the iPhone you are using, and which version of the OS?

 

Thanks

Abhi G

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
April 18, 2024

Hi @default36835568l7sezl 

 

Sorry to hear you are running into this issue. Is the crash accompanied by any error message; if so, could you please include a screenshot? And what kind of actions were you performing before the crash?

 

Thanks

Abhi G

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