Skip to main content
M
maladette
Participating Frequently
April 12, 2024

[Mobile Beta] Crop videos seems to ignore bkground color

  • April 12, 2024
  • 2 replies
  • 200 views
Video with removed bkgrnd & added color bkgrnd. When cropped does not crop bkgrnd color. Original uncropped size remains when exported
This topic has been closed for replies.

2 replies

David__B
David__B
Legend
April 12, 2024

Hi @maladette 

 

Thanks for reporting the issue. As @Tarun Saini mentions, it would help to have more details to recreate the problem. I took a video of a thermostat on a white wall removed the background, and changed the background color to red. I then cropped and resized the video but the output matched the project. If you can help us understand how to recreate the issue we can report it.

 

Thanks,

Dave

 

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
April 12, 2024

Hi 

@maladette

,

 

We're sorry to hear about this. Could you provide more details on how to reproduce the issue? What steps are you following? Is it possible for you to share the screen recording of the issue?

 

We're here to help, just need some info.

 

Regards,

Tarun

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices