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1 reply

Tarun Saini
Community Manager
Community Manager
June 5, 2024

Hi 

@default36929636rv059e

,

 

We're sorry for the delay. Have you tried opening the other files to check if this is happening with them as well? Try re-installing the app, and let us know if that helps. Also, please ensure you're on a stable internet connection.

 

If that doesn't work, let us know the make and model of your device. 

 

Regards,

Tarun